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Senior Relationship Associate

Location:

Hong Kong Island

Work type:

Permanent

Business sector:

Consulting & Strategy Real Estate & Property

Salary:

HKD450000.00 - HKD500000 per annum

Job reference:

JO-1709-512705

Start date:

2017-09-11

Contact email:

stacey.wang@talentinternational.com

Advertiser:

Stacey Wang

Our client is a worldwide reputable solution provider company. We are looking for a relationship manager to build and preserve trusting relationship with the clients. You will be working closely with corporate access, Sales and the research teams. The position holder needs to be confident in providing technical support to clients. Excellent international skills, ability to work independently, a pro-active and goal-oriented working style, with the ability to think strategically.

Responsibility - Liaise with clients, taking requirements in order to write specifications for reports, through to final delivery to the clients. Clearly convey information to clients to resolve product issues. Work closely with relationship team manager and relationship managers through client upgrade process. Provide onsite training to ensure investment banking clients are aware of products features. Work closely with development team, QA, Technical Account Managers in order to spec, test and roll out enhancements.

Skills and experience -

Bachelor's degree in related discipline.

6 years of working experience in the relevant fields, with at least 2 years experience working in a client facing role.

Ability to connect with C-level clients.

Good at analysing problems and translating that into a solution in software applications.

Experience with a financial service company in a client support role.

Experience interacting with IT professionals.

Team player as well as a problem-solver with a focus on delivering results.

Proven capability to work on own initiative. 

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