Connecting...

Senior Application Support / Application Support (Global Company)

Location:

Hong Kong

Work type:

Permanent

Business sector:

Information & Communication Technology

Salary:

HKD300000.00 - HKD420000.00 per annum

Job reference:

JO-1708-511956

Start date:

2017-09-11

Contact email:

henry.ho@talentinternational.com

Advertiser:

Henry Ho

Responsibilities:
  • Troubleshoot and resolve high impact application errors on client systems either hosted onsite or deployed within client infrastructures
  • Liaise with client IT teams for software packaging, user roll-outs, upgrades, troubleshooting and integration with back-end processing systems
  • Understand hardware, software, compliance and monitoring requirements to maintain high client satisfaction levels
  • Coordinate deployments of complex systems
  • Ensure other client facing teams, both IT and non-IT are fully informed of incidents and events
Requirements:
  • Bachelor's degree in Computer Science or related discipline
  • 5 years experience in an application or systems support role, candidates with lesser experience will be consider as Application Support
  • Experienced in troubleshooting applications and systems based on a Microsoft Windows Server platform and/or UNIX based environment
  • Proficiency with relational databases i.e. MS SQL, Oracle
  • Excellent standard of spoken and written English

Share this job:

help your friends find their dream job: