Location:

Hong Kong Island

Work type:

Permanent

Business sector:

Information & Communication Technology

Salary:

HKD11000.00 - HKD22000.00 per annum

Job reference:

JO-1707-511095

Start date:

2017-07-13

Contact email:

cindy.tsang@talentinternational.com

Advertiser:

Cindy Tsang

Our client is a leading IT & T service provider in Hong Kong and China. To cope with their business growth, they are looking for 2 Network Operations Engineers to join their team and responsible for the 24x7 Data Operations Centre opertaions.

Job Duties:

Closely monitor the daily operation and performance of an IT and Telecommunication Network Operation Centre on a 24-hours basis and maintain system performance in good condition
Prepare and manage planned activities, outage control, performance and services quality assurance
Provide operation and maintenance support for network covering and monitor all network elements
Provide support services to clients' and answering their enquiries and complaints
Perform prompt remedy actions, track and update progress from various parties to ensure problems been solved to minimize network interruption
Participate in provisioning, troubleshooting and fault management and reporting for outage event

The successful candidate would have

Diploma or above in Telecommunications, Electronics Engineering, Computer Science or related disciplines
1 to 2 years' experience in serving technical / network operation position, fresh graduate with good learning attitude will also be considered
3-5 years experience may consider for a more senior position
Exposure in ISP environment / data centers are welcome, gained from telecom, SI, IT service provider preferred
Customer-focused and self-driven in problem solving,
Good communication and interpersonal skills
Strong multi-tasking skills, able to work under pressure and demanding environment
Team player, customer-focused dedicated, able to work under pressure and demanding environment
Good command of spoken and written English and Chinese (Cantonese and Putonghua)
Able to perform shift duty (7x24 shift) due to the nature of job
Physically fit in Data Centre environment to undertake installation of equipment (Able to carry up to 40 pounds of equipment for shart distance)

Working location : Tseung Kwan O

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