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Network Operation Engineer (Data centre)


Hong Kong Island

Work type:


Business sector:

Information & Communication Technology


HKD11000.00 - HKD22000.00 per annum

Job reference:


Start date:


Contact email:


Cindy Tsang

Our client is a leading IT & T service provider in Hong Kong and China.  To cope with their business growth, they are looking for 2 Network Operations Engineers to join their team and responsible for the 24x7 Data Operations Centre opertaions.

Job Duties:
  • Closely monitor the daily operation and performance of an IT and Telecommunication Network Operation Centre on a 24-hours basis and maintain system performance in good condition
  • Prepare and manage planned activities, outage control, performance and services quality assurance
  • Provide operation and maintenance support for network covering and monitor all network elements
  • Provide support services to clients' and answering their enquiries and complaints
  • Perform prompt remedy actions, track and update progress from various parties to ensure problems been solved to minimize network interruption
  • Participate in provisioning, troubleshooting and fault management and reporting for outage event
The successful candidate would have
  • Diploma or above in Telecommunications, Electronics Engineering, Computer Science or related disciplines
  • 1 to 2 years' experience in serving technical / network operation position, fresh graduate with good learning attitude will also be considered
  • 3-5 years experience may consider for a more senior position
  • Exposure in ISP environment / data centers are welcome, gained from telecom, SI, IT service provider preferred
  • Customer-focused and self-driven in problem solving,
  • Good communication and interpersonal skills
  • Strong multi-tasking skills, able to work under pressure and demanding environment
  • Team player, customer-focused dedicated, able to work under pressure and demanding environment
  • Good command of spoken and written English and Chinese (Cantonese and Putonghua)
  • Able to perform shift duty (7x24 shift) due to the nature of job
  • Physically fit in Data Centre environment to undertake installation of equipment (Able to carry up to 40 pounds of equipment for shart distance)
Working location : Tseung Kwan O 

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