Helpdesk Engineer / Deskside Support Engineer

Helpdesk Engineer / Deskside Support Engineer

Location:

Kowloon

Work type:

Contract

Business sector:

Information & Communication Technology

Salary:

HKD14000 - HKD20000 per month, Benefits: Dental Insurance, Medical Insurance, Overtime Pay

Job reference:

JO-1612-505958

Start date:

2017-03-10

Contact email:

vanessa.chung@talentinternational.com

Advertiser:

Vanessa Chung

Responsibilities:

Provide helpdesk and technical support for internal users on: Desktop hardware, Microsoft Windows, Office, Outlook and networking
Setup and configure desktop or networking devices and provide technical support
Skills on supporting tablet or smartphones, conference room's AV equipments or video conference tools.
Troubleshoot I.T related issues and report to line manager or supervisor on the issues.

Requirements:

Higher Diploma in Computer Studies or above
2 years working experience in I.T related field and have solid helpdesk or deskside support background
Knowledge of Windows XP, 7 and Windows based applications.
Good communication and interpersonal skills and positive service attitude.
Able to work indepentendly