Helpdesk Engineer / Deskside Support Engineer

Responsibilities:

* Provide helpdesk and technical support for internal users on:  Desktop hardware, Microsoft Windows, Office, Outlook and networking

* Setup and configure desktop or networking devices and provide technical support

* Skills on supporting tablet or smartphones, conference room's AV equipments or video conference tools.

* Troubleshoot I.T related issues and report to line manager or supervisor on the issues.

Requirements:

* Higher Diploma in Computer Studies or above

* 2 years working experience in I.T related field and have solid helpdesk or deskside support background

* Knowledge of Windows XP, 7 and Windows based applications.

* Good communication and interpersonal skills and positive  service attitude.

* Able to work indepentendly

Career Level

Middle level

Yr(s) of Exp

2 years experience

Qualification

Postgraduate

Benefits

• Dental insurance
• Five-day work week
• Medical insurance
• Overtime pay