Customer Service and Hotline Support

Responsibilities:

• Provide hotline and customer service support for internal users.
• Supporting issues related to internal operation procedure, administrative, and basic I.T issues.
• Troubleshoot and provide a good service standard on customer service area.

Requirements:

• Higher Diploma in Computer Studies or above
• 2 years working experience in hotline or customer service field.
• Knowledge of Windows XP, 7 and Windows based applications. (Word, Excel, Powerpoint..etc)
• Good communication and interpersonal skills and positive service attitude.
• Able to work indepentendly

Candidate must be able to work in a day time shift:

Monday to Friday:  8:00am to 8:00pm (9 hours work in between only)

Saturday:  8:30am to 1:00pm

Please send your CV / Resume to us.

Career Level

Entry Level

Yr(s) of Exp

1 year experience

Qualification

Postgraduate